So Long, Hosting Matters
For the past few years, my sites have been hosted by Hosting Matters on a shared Linux server. Until a few weeks ago, I’d been a satisfied customer. However, for the past several weeks, we’ve experienced sporadic yet predictable delays — often over an hour and sometimes as long as nearly 5 hours — in email delivery. Correspondance with Hosting Matters support was not satisfactory, and the problem has not yet been resolved. As a result, I’m in the process of moving my sites to a new host.
I opted to try GoDaddy (yes, that GoDaddy). The process has been both easier and harder than I expected. For instance, moving my two WordPress blogs was easier than I thought it would be. Setting up e-mail accounts at multiple domains within the same hosting account has proven harder than I thought it would be. (In fact, right now it’s not just hard, it’s impossible.) And, after making a false start with one of my domains, I’ve been unable to finish setting it up. As a result, I’ve made three phone calls to technical support and had one contact by e-mail. The good news is that I’ve been generally satisfied with the responses, which already puts GoDaddy ahead of Hosting Matters.
However, one thing that bothers me is that each email account is limited to 250 outgoing emails per day. Now, mind you, I’ll never, ever send close to 250 emails in a day. But just having this limit somehow bugs me!
One other clear difference between GoDaddy and Hosting Matters is that GoDaddy is clearly a marketing company. At virtually every step of the site management process, I have the opportunity to see what else I can add to my sites and how little the enhancement would cost.